Good ear and hearing health is important to people of all ages and helps us to get the most out of life. When our ability to hear deteriorates it requires more energy for us to listen and participate in daily life, which can lead to becoming socially isolated as people find it harder to engage with loved ones. Whilst it is common for certain people to attend routine health check-ups such as eye and teeth procedures on a regular basis, our ears are often left forgotten. This should not be the case.

Hearing loss has huge social implications on our quality of life. Hearing loss, if left untreated, can lead to increased risk of falls, social isolation, and is also known to be the single largest modifiable risk factor for the prevention of dementia. Not only that we are often unaware of what we cannot hear, that’s why regular ear and hearing health check-ups are essential. Many older people both in the community and within care home settings are impacted by hearing loss, leading to social isolation, dementia and an increased risk of falls.

Highland Hears delivers ear and hearing healthcare services within communities both at home and within care home settings to make care more accessible for all.

During your appointment you will be offered an ear and hearing health check which involves the following services.

Ear Examination: A high-definition digital otoscopy will be used to capture HD image and video of your ears.

Wax Removal: Micro suction wax removal (the industry gold standard). Micro suction is the gold standard of wax removal and is considered safer than other methods such as irrigation.

Hearing Test: once wax has been removed a hearing screening can be performed. This will identify whether you have a level of hearing loss. If you do have a hearing loss, we may refer you to an audiologist for further investigation. However, in many cases, the initial problem could’ve simply been down to the presence of wax itself.

All patient images and video are stored in our secure cloud, making it easy for us to keep track of your ear and hearing health record. This can be quickly and easily shared, via a professional PDF, with ENT surgeons, audiologists or GPs, should you need onward specialist treatment. Our “Remote Review” feature allows access to remote advice and guidance from Audiologists and ENT specialist surgeons, if a second opinion is required, ensuring that you receive the most appropriate advice at the time.

Home Visit and Care Home Fees

Ear Examination, Ear Wax Removal and Hearing Test (if required)- £60 Flat fee plus home visit mileage fee.

£20 up to 3 miles from clinic base - above 3 miles, it is an additional £3 per mile. Please call for a more accurate price.

Prior to your Appointment -  It is essential that prior to your appointment, Earol® or another olive oil based spray is used in BOTH ears, for a minimum of 6 days before your appointment. An olive oil based spray will help soften the wax, making it easier to remove. If wax cannot be removed due to it being too hard or adhering to the ear drum, a further appointment will have to be made, incurring an additional appointment fee. Although we will endeavour to remove as much wax as we can and in the majority of cases this is done successfully, every person is different and we cannot make any guarantees that all wax will be removed in one session.

Cancellations and Missed Appointments

We operate a cancellation policy which covers both missed and short notice cancellations (less than 48 hours notice). This cancellation fee will be £30 and must be paid within 7 days of the missed appointment.

If our practitioner has travelled to the Home visit address and the appointment is subsequently cancelled, missed or unable to be undertaken due to client issues, the full appointment fee of £30 + mileage will be charged.

Book An Appointment

To book a Home Visit appointment, please call 01463 353116.

Please note, Home Visit and Care Home visits cannot be booked online.

Contact Details

Clinic Address: Highland Hears, The Stables, Resaurie, Inverness, IV2 7NH

Tel: 01463 353116

Email: info@highlandhears.co.uk (please note, appointments cannot be booked via email)